Refund Policy

At GPL Club BD, customer satisfaction is important to us. However, due to the nature of our products being digital downloads, we have a strict no refund policy.

1. No Refunds on Digital Products

All products sold on https://gplclubbd.com/ are digitally delivered and non-tangible. Therefore, once a product is downloaded, we cannot offer refunds, cancellations, or exchanges.

2. Exceptions

Refunds will only be considered under the following conditions:

The product is corrupt or incomplete and cannot be downloaded or used.
You made a duplicate payment for the same product.

If you believe your case qualifies for a refund, please contact us within 2 days of purchase.

3. No Refunds for the Following

You no longer need the product.
You found a better alternative elsewhere.
You misunderstood the product description.
You expected support or features that were not included.
You do not know how to use the product.

Please read product descriptions and compatibility carefully before purchasing.

4. Product Support Disclaimer

We do not offer developer-level technical support or product customization. All products are provided under the GPL license and do not include support from the original developer.

5. How to Request a Refund (If Applicable)

To request a refund (under the valid conditions mentioned above), please contact us with the following information:

Full name
Order ID or invoice
Reason for the refund request
Screenshot (if applicable)

📧 Email: gplclubbd.com@gmail.com
📞 WhatsApp: 01715-712941

6. Policy Updates

We reserve the right to modify or update this refund policy at any time without prior notice. Please review this page regularly.