Z Desk 2.2 – Support Ticket System with Knowledge Base & FAQs
Z Desk 2.2 is an advanced support ticket management system combined with a knowledge base and FAQs module. It enables businesses to manage customer support tickets efficiently, offer live chat, publish articles, and manage FAQs. The system supports multiple departments and flexible user roles to fit various business models.
Z Desk Script Key Features:
- Fully Mobile Responsive Design
- Supports LTR & RTL Layouts
- Simple Installation Wizard
- Two-Factor Authentication (2FA)
- Email to Ticket Conversion
- Comprehensive Dashboard & Analytics
- Multi-Department Support
- Assign Multiple Agents to Departments
- Advanced Ticketing System with Guest Support
- Integrated Live Chat Support
- Ticket History & Feedback System
- Private Notes with File Attachments on Tickets
- Auto Close Tickets after Inactivity
- Envato Purchase Code Verification for Tickets & Chats
- Detailed Report Generation
- Email & Web Notifications
- Powerful Knowledge Base
- Option to Restrict Articles to Logged-in Users
- Social Sharing for Articles
- Helpful/Not Helpful Voting on Articles
- FAQ Management System
- Announcements Section
- Unlimited User Roles & Staff Members
- Canned Replies with Dynamic Placeholders
- Custom Fields for Tickets
- Assign Tickets to Specific Agents
- Change Ticket Priority, Department & Chat Department
- Option to View All or Assigned Tickets
- 3 Color Themes for Public Pages
- Generic User Login & Registration System
- Login with Username, Email, or Social Accounts (Facebook, Google, Twitter)
- Google reCaptcha Integration
- Strong Security Against XSS, SQL Injection & CSRF
- User Timezone Support
- Manage Users from Admin Panel
- Edit User Profiles & Settings
- User Search & Filtering Options
- Configurable Date & Time Formats
- Password Strength Setting
- User Invitation System
- Email Verification for New Users
- Email Notifications & Customizable Email Templates
- Data Backup Options
- Cookie Consent Banner
- Manage Active Sessions
- Remember Me Feature
- Password Reset Option
- Maintenance Mode Support
- Custom Page Management
- SMTP Email Support & Test Email Option
- Google Analytics Integration
- Fully Ajax-Powered Interface
- Translation Ready
- Built with CodeIgniter 3 & PHP 8.2 Compatible
- Bootstrap 5 Powered Frontend. See more
Download Z Desk Support Tickets System Script
Note: If you experience any issues while downloading Z Desk, try disabling your AdBlocker or switch to a different web browser. Always perform a virus or malware scan before installing.
